Terms of Use

TERMS & CONDITIONS

Last Updated: September 2026

These Terms & Conditions govern your use of websites, products, services, programs, and digital content operated or provided by Gloria Petersen, LLC, including GloriaPetersen.com and GlobalProtocolAcademy.com.

By accessing or using our websites or purchasing our products, programs, or digital content, you agree to these Terms & Conditions and any additional terms applicable to a particular product or service.

Use of Our Websites

You may use our websites and their content for lawful purposes and in accordance with these Terms and Conditions.

You agree not to use our websites, products, services, or systems in any manner that:

Violates applicable law
Interferes with website operation or security
Attempts to gain unauthorized access to protected content, accounts, or systems
Circumvents access controls or other measures used to protect digital content
Uses website content in a manner that infringes intellectual property or other rights

Intellectual Property

Unless otherwise indicated, website content, educational materials, webinar programs, presentations, videos, recordings, written materials, graphics, and other original content provided by Gloria Petersen, LLC are owned by or licensed to Gloria Petersen, LLC and protected under applicable intellectual property laws.

Access to or purchase of content does not transfer ownership or intellectual property rights to the user.

Additional information regarding permitted and prohibited uses is provided in our

Copyright Notice.

Webinar and Digital Content Access

Purchase of a webinar, online program, video, or other protected digital content provides only the access and usage rights described for that particular product.

Unless expressly authorized in writing:

Access is limited to the purchaser or authorized user.
Login credentials, access links, or other access information may not be shared.
Streaming content may not be recorded, copied, downloaded, reproduced, redistributed, retransmitted, or resold.
Content may not be uploaded to another website, platform, network, or file-sharing service.
Individual access may not be used to present or make content available to a classroom, company, organization, institution, or other group.

Institutional, educational, corporate, or group-use arrangements may be available on a separate basis.

Accounts and Access Credentials

When an account, password, access link, or other credential is provided for protected content, you are responsible for keeping it confidential and using it only as authorized.

We reserve the right to restrict or suspend access when there is reasonable evidence of unauthorized sharing, misuse, circumvention of access controls, or any other material violation of these Terms & Conditions.

If you believe your account or your access information has been compromised, please contact us promptly.

Purchases, Refunds, and Cancellations

Purchases are subject to the terms stated in the applicable product description and our

Product & Sales Policy.

Policies on streaming access, digital downloads, live webinars, coursework, cancellations, and refunds are set forth in the Product & Sales Policy or, where applicable, in an individual Training Agreement.

Educational Information

Our programs, webinars, publications, and other materials are provided for educational and informational use.

While we strive to provide useful, accurate, and practical professional-development guidance, individual circumstances and outcomes vary. Participation in a program or use of educational content does not guarantee employment, career advancement, interview success, earnings, business results, or any other specific outcome.

Users are responsible for evaluating information and making decisions appropriate to their circumstances.

Third-Party Services and Links

Our websites may contain links to or rely on third-party websites, platforms, payment processors, video-hosting services, and other technology providers.

We do not control independent third-party websites and are not responsible for their content, availability, privacy practices, or separate terms of use.

Website Availability

We make reasonable efforts to maintain the availability and functionality of our websites and digital services. However, we cannot guarantee uninterrupted or error-free operation.

Website features or services may occasionally be unavailable due to maintenance, technical issues, third-party service interruptions, security concerns, or circumstances beyond our reasonable control.

When a technical issue affects access to purchased content, customers should contact us so we can help resolve the access problem.

User-Submitted Content

If our websites allow testimonials, comments, reviews, photographs, or other submissions, you are responsible for ensuring that you have the right to submit the material.

Any permission granted to Gloria Petersen, LLC to use submitted material will be governed by the terms presented at the time of submission or, when applicable, by a separate written agreement.

Requests regarding personal information or previously submitted materials may be directed to us as outlined in our Privacy Policy.

Privacy

Our collection and use of personal information are described in our Privacy Policy.

By using website features or services that require personal information, you acknowledge that your information may be collected and processed as described in that policy.

Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes to our websites, products, services, technology, or legal requirements.

The date at the top of these Terms & Conditions indicates the most recent update.

Contact Us

Questions concerning these Terms & Conditions may be directed to:

Gloria Petersen, LLC
GloriaPetersen.com
gloria@gloriapetersen.com