Privacy Policy

PRIVACY POLICY

GloriaPetersen.com
GlobalProtocolAcademy.com

Last Updated: September 2026

Gloria Petersen, LLC respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains the types of information we may collect when you visit our websites, purchase products or services, access digital content, communicate with us, or otherwise use our online services.

Gloria Petersen, LLC operates GloriaPetersen.com and provides related professional development services.

Global Protocol Academy (GlobalProtocolAcademy.com) is a specialized training platform operated by Gloria Petersen, LLC. It offers subject-matter-expert and train-the-trainer programs developed over decades of professional training experience.

This Privacy Policy applies to both websites, and the information practices described below apply to both.

Information We Collect

We may collect information that you voluntarily provide when you:

Contact us through a website form or by email
Submit an inquiry about speaking, training, or other services
Submit a testimonial
Join an email or mailing list
Purchase a product, webinar, training program, or other service
Create or use an account associated with digital content
Communicate with us regarding an order, service, or technical issue

Depending on the activity, this information may include your name, email address, billing and contact information, order information, and any other information you choose to provide.

Our websites and the services used to operate them may also automatically collect certain technical information, such as browser type, device information, IP address, referring pages, and data on how visitors interact with the websites.

Purchases and Payment Information

When you make a purchase, information necessary to process the transaction may be shared with third-party payment processors and service providers.

Gloria Petersen, LLC does not directly store complete credit or debit card information when payment information is processed by an authorized third-party payment provider. Payment providers process this information according to their own privacy and security practices.

Webinar and Digital Content Access

When you purchase or access a webinar, online training program, video, or other digital content, information may be collected or processed as needed to:

Complete and document your purchase
Provide and manage access to purchased content
Authenticate or administer user access
Provide customer or technical support
Maintain the security and integrity of digital content and services

Third-party technology providers may assist with e-commerce, payment processing, video and website hosting, content access, email delivery, analytics, and related website functions.

How We Use Your Information

Information collected through our websites may be used to:

Respond to inquiries and requests
Process orders and transactions
Deliver products, services, training programs, and digital content
Manage access to purchased content
Provide customer and technical support
Communicate important information concerning purchases or services
Improve website functionality and visitor experience
Maintain website and transaction security
Send information about programs, products, services, or updates when permitted and subject to applicable opt-out rights
Meet applicable legal, accounting, or regulatory requirements

Sharing of Information

Gloria Petersen, LLC does not sell or rent your personal information.

We may share information with service providers when reasonably necessary to operate our websites, process transactions, provide purchased products or services, deliver digital content, communicate with customers, or perform other business functions on our behalf.

Information may also be disclosed when required by law or when reasonably necessary to protect the rights, property, security, or interests of Gloria Petersen, LLC, its customers, or other parties.

Cookies and Similar Technologies

Our websites and the third-party services that support them may use cookies or similar technologies to support website functionality, remember preferences, process purchases, maintain access to digital content, understand website usage, and improve the visitor experience.

Your browser may allow you to restrict or disable cookies. Some website features, such as purchasing or accessing protected content, may not work properly if certain cookies are disabled.

Email Communications

If you choose to receive promotional emails or other marketing communications, you may unsubscribe by using the unsubscribe option included in those communications or by contacting us.

Transactional or service-related communications regarding a purchase, account, digital access, or a requested service may still be sent when necessary.

Third-Party Services and Links

Our websites may use or link to third-party websites, platforms, and service providers. These third parties maintain their own privacy policies and practices.

Gloria Petersen, LLC is not responsible for the privacy practices or content of any independent third-party websites you choose to visit.

Protecting Your Information

We take reasonable administrative and technical measures intended to protect personal information under our control. However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to:

Ask questions about personal information you have provided
Request correction or updating of information
Request removal from promotional email communications
Ask about deletion of personal information, where applicable and subject to information we may need to retain for legitimate business, transaction, legal, or recordkeeping purposes

Children’s Privacy

Our websites, products, and services are not directed to children under the age of 13, and we do not knowingly seek to collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our websites, services, technology, or legal requirements. The date shown at the top of this policy will indicate when it was most recently updated.

Contact Us

Questions or concerns regarding this Privacy Policy may be directed to:

Gloria Petersen, LLC
GloriaPetersen.com
gloria@gloriapetersen.com