Protocolumn

About this page:
“Protocolumn” is primarily written by author, Gloria Petersen. However, guest columnist are welcome. Submit your idea via our “Contact Page.” This column shares insights and knowledge covering professional presence, business etiquette and protocol (domestic and cultural).

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What is Your Professional Identity Trademark?

You have the license, the knowledge, and the determination, what could be missing? Something isn’t quite right. Have some key interaction steps been skipped, become sloppy, or taken for granted? The opportunities are just not coming to fruition. Perhaps your arsenal of business tools isn’t complete! If a mishap or awkward moment occurs …

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January is International Mentoring Month

A mentor is someone who brings wisdom, support, and foresight to the less experienced (or challenged) person to help him or her grow personally and professionally. A mentee is a person who is counseled by a mentor. However, the best arrangement is to take a cross-mentoring attitude …

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Team Quattro Pro

Introducing our Collaborative Partner: Team Quattro Pro | Do you have an engaged workforce? Are you able to attract and retain top performers? And, is your team (and/or what you do) valued by others in your company? Not sure? Allow Team Quattro Pro help to get you there. We drive performance through …

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How to Deal With Challenging Situations and People with Diplomacy and Civility

Ever wish that you could wave a magic wand and everyone would be respectful, civil, and accommodating? Unfortunately, uncertain times brings discontent and confusion. Thus, it is more important than ever to deal with people, situations, and one’s own behavior with diplomacy, dignity, finesse, tact, and civility, thereby setting the better example. These are powerful […]

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It’s Time to Celebrate!

It’s fun to celebrate the close of one year and the beginning of a new year with holiday parties. Whether your celebration plans are in the privacy of a home or at a public venue; be considerate, kind, and mindful of your behavior. You do not want to damage or deteriorate reputations. Tip #1: Respond […]

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I Say Merry Christmas; You say . . .

Happy Kwanzaa, Happy Hanukkah or Feliz Navidad. Respect is honoring the position of another. Therefore, if I say Merry Christmas and you respond with your preferred season’s greeting (e.g., Happy Hanukkah), we are good! It is a wonderful way to share our holiday preference and at the same time honor the season. It is that […]

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Celebrating 31 Years

Thank you to all of you who believed in my mission, supported my passion and continue to engage the services of Global Protocol, Inc. As my area of expertise expanded, the name was changed to reflect the company’s growth and content diversity. In fact, the company went through

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 Eye contact is NOT made with the Interpreter

Arranging for Interpreters: “The Invisible People”

Unless you have an excellent command of a particular language, an interpreter is your bridge to meaningful communication with an international client or partner. Highly trained professional interpreters translate orally for speakers of different languages, thus becoming the voice of the speaker, whether host or guest. This is extremely important when traveling and attending conventions […]

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