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Our “Image Enhancement and Interpersonal Skill Development” column shares insights and knowledge covering professional presence, business etiquette and protocol. For columns that discuss international protocol and cross-cultural training, visit our companion website: globalbusinessprotocol.com
On-line behavior ranges from social networking sites to opinionated blogs. Off-duty behavior ranges from social gatherings to peer-focused bashes. When people are preoccupied with having fun, or when they are stressed, they can get very careless with their behavior and consequently damage their reputation along with …
There has been no time in history where clear, concise, and courteous communication has been more critical. Verbal, nonverbal, and written communication can be loaded with unintended pitfalls and can innocently derail any career or business strategy. How many times have you regretted saying something, however well-intended, that was completely contorted by the listener until […]
You have the license, the knowledge, and the determination, what could be missing? Something isn’t quite right. Have some key interaction steps been skipped, become sloppy, or taken for granted? The opportunities are just not coming to fruition. Perhaps your arsenal of business tools isn’t complete! If a mishap or awkward moment occurs …
A recognition or service pin can accompany your name tag on the right lapel area of your garment when placed by a name tag or on your event lanyard (or sash). You choose. If the pin does not accompany the name tag, it should be worn on the left. Rule of etiquette dictates that medals […]
A mentor is someone who brings wisdom, support, and foresight to the less experienced (or challenged) person to help him or her grow personally and professionally. A mentee is a person who is counseled by a mentor. However, the best arrangement is to take a cross-mentoring attitude …
Ever wish that you could wave a magic wand and everyone would be respectful, civil, and accommodating? Unfortunately, uncertain times brings discontent and confusion. Thus, it is more important than ever to deal with people, situations, and one’s own behavior with diplomacy, dignity, finesse, tact, and civility, thereby setting the better example. These are powerful […]
It’s fun to celebrate the close of one year and the beginning of a new year with holiday parties. Whether your celebration plans are in the privacy of a home or at a public venue; be considerate, kind, and mindful of your behavior. You do not want to damage or deteriorate reputations. Tip #1: Respond […]
Good fit is critical and the paradigm of professional dress. A great looking suit will lose its visual power if it does not fit perfectly. Furnishings (e.g., men’s hosiery, belt, tie or tie clip) or accessories (e.g., women’s jewelry, hosiery, belt or scarf) add the finishing touches and should project personality and attention to detail. […]
Guest Columnist: Connie Kadansky, PCC, Sales Call Reluctance Coach … You may be exceptional at what you do, but if nobody knows it outside your normal network, exciting new opportunities will elude you. Salespeople are not the only people who need to market themselves to win more visibility in their industry. Sales Call Reluctance can […]
Has time gotten away from you? In your “busyness” have you forgotten to show appreciation throughout this past year? It happens to all of us, and that is why the holiday season is the perfect time to reach out and show your appreciation—and you can do this effectively as a gesture or in the form […]
