Image Enhancement and Interpersonal Skills

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Our “Image Enhancement and Interpersonal Skill Development” column shares insights and knowledge covering professional presence, business etiquette and protocol. For columns that discuss international protocol and cross-cultural training, visit our companion website: globalbusinessprotocol.com

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Ensure Tangle Free Interactions

There has been no time in history where clear, concise, and courteous communication has been more critical.  Verbal, nonverbal, and written communication can be loaded with unintended pitfalls and can innocently derail any career or business strategy. How many times have you regretted saying something, however well-intended, that was completely contorted by the listener until […]

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How to Deal With Challenging Situations and People with Diplomacy and Civility

Ever wish that you could wave a magic wand and everyone would be respectful, civil, and accommodating? Unfortunately, uncertain times brings discontent and confusion. Thus, it is more important than ever to deal with people, situations, and one’s own behavior with diplomacy, dignity, finesse, tact, and civility, thereby setting the better example. These are powerful […]

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